Terms & Conditions

Cancellation Policy

To receive a full refund you must contact us directly within 48 hours of your tour. Any time after that we will charge a $25 cancellation fee per person and it will take up to two weeks to refund the remaining balance, but we will work with you to reschedule. If you do not cancel by closing hours (5:30 HST) of the day before your tour no refund will be given.